- Survey
- A visit to see the room, the wall, where the outdoor unit can go and how the pipe run and drain will route.
- Written quote
- In writing, with the model numbers on it, so you can look the units up yourself.
- Equipment
- The indoor and outdoor units, wall or ground brackets, remote or wall controller.
- Fitting
- Wall core drilled cleanly, insulated copper pipework, cable and white trunking where the run is on show.
- Drainage
- Condensate water taken away by gravity where possible, or by a quiet pump where it isn't.
- Commissioning
- Nitrogen pressure test for leaks, deep vacuum, refrigerant charged to the maker's figures, then a full run and temperature check.
- Handover
- How to use the controls and modes, how to clean the filters, and the paperwork for your records.