Terms: Website terms of use

Who we are

This website is run by PRIMEAIRCONDITIONING LTD, trading as Prime Air Conditioning, registered in England and Wales, company no. 13236213, registered office 23a The Precinct, London Road, Waterlooville, Hampshire, PO7 7DT. By using the site you accept these terms.

These terms and our work

These terms cover the website only. Any work we do for you is under our terms of business, which come with your written quote.

The guidance on this site

The fault finder, sizing guide and other advice here are general guidance for common systems, not an assessment of yours. Safe checks are marked as such. Never open a unit beyond its filter panel, and never touch the refrigerant pipes or connections: in the UK, work on the refrigerant circuit must be done by an F-Gas certified engineer. If anything smells of burning, sparks or buzzes loudly, switch it off at the isolator and get it checked.

Prices, sizes and timings

Any prices, unit sizes, noise levels, running costs and fitting times on this site are typical figures to help you plan. They aren't an offer. The price and details that apply are the ones on your written quote, which follows a survey or a conversation about your job.

Photographs and drawings

The drawings and diagrams on this site are ours. Some photographs are licensed stock images that show typical rooms and equipment, not jobs we have done. Manufacturer and product names, where they appear, belong to their owners and don't mean those companies endorse us.

Using the site

• You may use the site and print or save pages for your own use.
• Please don't copy its text, drawings or design for other websites or materials.
• Please don't use the enquiry form to send spam, false enquiries or harmful content. We may block anyone who does.

Links to other websites

Where we link to other websites, such as the Information Commission or OpenStreetMap, we don't control them and aren't responsible for their content.

Our responsibility to you

We work to keep the site accurate and available, but we can't promise it will always be either, and we may change or remove pages at any time. Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law doesn't allow us to limit, and nothing here affects your legal rights as a consumer.

If you use the site for a business, we aren't liable for any loss of profit, revenue or business opportunity arising from using it.

The law that applies

These terms are governed by the law of England and Wales, and the courts of England and Wales can deal with any dispute about them.

Contact

Questions about these terms: use our enquiry form, or write to our registered office.